Business Information
- Company name
- Business registration details
- Business address
- Business email
- Business phone number
- Company logo (where applicable)
Introduction
Welcome to the Qari Partner Dashboard, a platform provided by Qari for approved logistics partners to manage riders, deliveries, operational activities, and partner payments.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you access or use the Qari Partner Dashboard.
By accessing or using the Partner Dashboard, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your information as described below.
Information We Collect
To provide our services, we may collect the following categories of information.
Account Information
- Administrator name
- Email address
- Phone number
- Login credentials
- Account activity
Rider Information
- Rider name
- Phone number
- Email address (where applicable)
- Identity verification information (where applicable)
- Vehicle information (where applicable)
- Rider status
Delivery Information
- Delivery requests
- Delivery assignments
- Delivery status
- Delivery history
- Performance reports
- Operational metrics
Payment Information
- Bank account details
- Payment status
- Settlement records
Device Information
- Device model
- Browser type
- Operating system
- IP address
- Device identifiers
- Network information
- Crash reports
Usage Information
- Login history
- Features accessed
- Session duration
- Activity logs
- Error reports
How We Use Information
We use your information to:
Manage Your Partner Account
- Create and maintain your account
- Verify your business information
- Authenticate users
- Secure access to the dashboard
Manage Riders
- Register riders
- Manage rider accounts
- Assign riders to deliveries
- Monitor rider performance
- Support operational workflows
Manage Deliveries
- Coordinate delivery operations
- Track deliveries
- Generate operational reports
- Improve service quality
Process Payments
- Credit partner's bank account for completed deliveries
- Maintain payment records
- Prevent fraudulent transactions
Improve Our Services
- Improve platform performance
- Enhance operational efficiency
- Develop new features
- Improve user experience
Safety and Fraud Prevention
- Detect fraudulent activity
- Prevent unauthorized access
- Protect customers, partners, riders, and merchants
- Investigate security incidents
Legal Compliance
We may process information where required by applicable laws, regulations, court orders, or lawful governmental requests.
Information Sharing
We respect your privacy and do not sell your personal information. However, we may share information with:
Riders
Information necessary to coordinate delivery operations.
Customers
Limited delivery-related information necessary to complete deliveries.
Financial Service Providers
Payment information may be shared with secure financial institutions and payment processors for settlements.
Service Providers
We may share information with trusted providers assisting with:
- Cloud hosting
- Analytics
- Communications
- Customer support
- Payment processing
- Infrastructure services
Legal Authorities
Where required by law or necessary to:
- Comply with legal obligations
- Prevent fraud
- Protect public safety
- Enforce our Terms of Service
Business Transfers
If Qari undergoes a merger, acquisition, financing, restructuring, or sale of assets, your information may be transferred while remaining protected under this Privacy Policy.
Security
We implement appropriate administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, disclosure, alteration, loss, or misuse.
Although we use industry-standard security measures, no electronic system is completely secure.
Partners are responsible for maintaining the confidentiality of their account credentials.
Data Retention
We retain your information only for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
When information is no longer required, we securely delete or anonymize it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your information
- Correction of inaccurate information
- Deletion of your information
- Restriction of processing
- Objection to processing
- Data portability
To exercise any of these rights, please contact us using the details provided below.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
We will make reasonable efforts to respond promptly in accordance with applicable laws.